30-Day Free Returns:
We offer a 30-day free return policy from the date of purchase. If you are not completely satisfied with your item(s), you may return them within 30 days for a full refund, no questions asked. The item(s) must be unused, in the same condition as received, and in its original packaging.
30-60 Day Paid Returns:
For returns requested between 30 and 60 days from the date of purchase, a return shipping fee will be applied. The fee will be deducted from your refund amount. The item(s) must be unused, in the same condition as received, and in its original packaging.
60+ Day Store Credit:
Returns requested between 60 and 90 days from the date of purchase are eligible for store credit. The item(s) must be unused, in the same condition as received, and in its original packaging. Store credit will be issued for the amount of the returned item(s), excluding any shipping fees.
Exchanges:
Exchanges are required to be requested within 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer an exchange.
Exchange Options:
Upon approval of your exchange request, you have the following options:
- Like-for-Like Exchange: You may exchange the item for the same item in a different size, color, or variant, subject to availability. To initiate an exchange, please visit AMEL NEXT LLC Returns Center for approval
- Alternative Item Exchange: If the exact item is not available, you may choose an alternative item of equal or lesser value. Any price differences will be refunded or charged accordingly. Please reach out to contact@amelnext.shop.
Exclusions:
Please note that all Limited Drops and Event Exclusive Products are excluded from our standard return policy. Limited drops for holidays are considered final sale and are not eligible for return, exchange, or refund. This includes exchanges for alternative or future Limited Drops and Event Exclusives.
Return Process:
To initiate a return, please follow the following link: AMEL NEXT LLC Return Center to initiate a return request. Our Returns Team will approve or deny your return in terms of the information provided and the timeline of the request. We will then issue you a return label within 7 business days of the approval by our Returns Team. You will be provided with a return authorization number and further instructions on how to proceed with your return. Returns received without a return authorization number may not be eligible for a refund or store credit.
Refund Processing:
Refunds will be processed within 3-5 business days of receiving the returned item(s). Refunds will be issued to the original method of payment used for the purchase. If a return request is submitted after 60 days from the date of purchase, your store credit code will be emailed to the address provided on your online order.
Contact Us:
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team at AMEL NEXT LLC or call us at (910) 693-3078. We’re here to assist you! If you would like to submit an appeal for your return timeframe, please email contact@amelnext.shop.
Note: This return policy is subject to change without prior notice. Please refer to our website or contact our customer service team for the most up-to-date information regarding our return policy.
This website www.amelnext.shop, is operated by AMEL NEXT LLC.
Company Address: 258 W Prestwick Way, Castle Rock, CO 80104, USA
Customer support: contact@amelnext.shop
Phone: +1 (970) 806-5534
AMEL NEXT LLC CEO : Hadicky Dermawan
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)